Children's Health & Safety Association

Issue 43: July 2018

Friday, 31 May 2013 20:00

Health Canada Encourages People to Submit Consumer Product Reports

Written by 

April 10, 2013 – Health Canada is encouraging Canadians to play an important role in identifying hazards in consumer products by reporting problems to the manufacturer, retailer and/or Health Canada as soon as they arise.

How many times has this happened to you?

You purchase a product, bring it home, open the box, follow the installation instructions, and turn it on – but it won't function or stops working just as the smell of burning wire wafts under your nose. You purchase a toy and without cause, a piece breaks off which now presents a choking hazard for your child. What else is going to come loose on this toy – a parent has to wonder – and you would be right to do so.

When you report a hazard for a consumer product, you have this amazing opportunity to provide protection for parents and children by informing the manufacturing industry and Health Canada so they can take appropriate action. This action will become a revolving and symbiotic door wherein other people will be sending in their consumer product reports and in turn, you will be the recipient of their report – saving you and your family from a potential hazard or injury.

fire2Do you have a health or safety concern with a consumer product?

Play your part in consumer product safety and keep your family safe by reporting any health and safety issues you have with a consumer product. Please make a proactive approach by contacting:

  1. the manufacturer of the product
  2. the retailer - where the item was purchased; or
  3. Health Canada – please click on Report an Incident Involving a Consumer Product; or you can call toll-free 1-866-662-0666.

Please visit the Consumer Product Safety page for more information on the Canada Consumer Product Safety Act (CCPSA).

It's a good idea to print this article and place it with your important documents. Just a thought.

Read 52148 times Last modified on Sunday, 20 July 2014 11:38


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  • Comment Link Ron Kadarishko Wednesday, 10 September 2014 23:48 posted by Ron Kadarishko

    My brother suggested I might like this website. He was entirely right. Thanks!

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Children's Health and Safety Association's mission is to provide up-to-date health and safety information for every concerned parent.  We believe the most effective way of instilling positive change for children is through awareness and information programs.


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